Area

Included as Fair Wear and Tear

Excluded as Fair Wear and Tear

BOND DEDUCTION CALCULATION

Dents

A single dent less than 5 mm in diameter and no paint damage

Multiple dents within a specific local area regardless of size.

Any damage affecting or penetrating the paintwork.

$200 per 10mm diameter

Stone chips

Isolated stone chips to any external surface up to 2 mm in diameter

More than 5 stone chips to an isolated area.

Any chip that broke the paint surface and is > 2mm diameter.

$100 + $100 per 5mm diameter ($200 min)

Scratches

Not more than 20 mm in length and not more than 1 mm wide, with no paint surface penetration and can be polished out.

Any scratch where the metal, plastic or undercoat is exposed

$200 per 100mm length

– Capped at $400 when paint not broken & less than 2mm wide

– Capped at $1000 when paint is broken or more than 2mm wide

Wheels, wheel trims, tyres

Light scratches and scuffing up to 20 mm in length.

Mechanical related issues, e.g. wheel bearings

Damage to tyre tread or sidewall so that the tyre is unroadworthy

Replacement tyres that differ from those originally supplied

Tyre cost plus $100 labour

Windows

Any scratches, chipping, cracks, holes or other damage.

Upholstery & floors

light marks that can be removed by vacuum or general cleaning

light scuffing or smears or regular day to day debris that is removable by general cleaning

Any permanent damage caused by harsh or corrosive materials.

Tears, cuts, scratches, holes or burns.

Any damage to the structure, shape or positioning of a seat or cushion.

Hair from pets.

Excessive soil, mud or sand (other than from regular day to day use)

Evidence of smoking in the caravan

Odours or foreign matter (eg: from cooking or others courses)

Stains or marks that cannot be removed by general cleaning or require steam cleaning

Inclusions, Accessories and equipment

Minor cosmetic damage that does not in any way affect the functionality of the item

Any loss or damage to keys.

Damage caused by incorrect fitting or operation of accessories .

Removal or damage to any item supplied with the caravan.

Exterior lights

Any damage including chips, holes, scratches and cracks.

Tables and benchtops

Dents less than 2 mm in diameter 

Scratches less than 20 mm in length and can be buffed out.

Any damage that has cracked the surface.

Bumpers

Light scuffing or scratches where there is no paint penetration and are no more than 20 mm in diameter

Any broken paint, plastic, metal or other surface.

Multiple scratches of any size.

Any damage to a textured bumper or rear panel.