Book With Confidence during Covid-19.
We will provide a full refund on your booking if government restrictions prevent you going away.
COVID 19 – Cancellation Policy
To give you peace of mind when making a Booking, our Covid-19 Cancellation Policy provides a full refund of monies paid, in the event that your booking cannot proceed, due to Government imposed travel restrictions which prevent you from traveling to the destination named in your Booking Form. Examples of Government imposed travel restrictions include:
- Postcode lockdown for your residence.
- Postcode lockdown for your destination.
- State border closures/restrictions.
Full refunds will not be given for personal health concerns or change of mind (standard cancellation policies will apply.) All Covid cancellation requests will be judged independently on the basis of current government travel advice and restrictions publicly available. Requests for Covid cancellations will only be considered within 30 days of booking commencement. Victorian Caravan Hire reserve the right to refuse any request.
We’re here to answer any questions you have regarding our policies or government regulations. You can reach us on instant chat or send us a message.